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Have a question?

Where to find initial help?

  • See if your question is covered in the help file.
    • "Getting Started" covers most of the key concepts,
    • "Reference information about a wine" describes the fields used,
    • "How do I..." describes many common tasks you can do with the software.
      ... (an additional tip is to press the "Clear" button after you have added a wine, and before you start adding the next one
  • Look in our online FAQ to see if your question has already been answered.
  • Look in our online Videos for some brief videos of specific topics.
  • Email our support staff at support (at) uncork.biz
    • Our policy is to reply to all email requests for help within 1 working day.
  • Support for subscribers prior to the current calender year is limited to re-sending your registration information and download of the appropriate installation file (and limited to the versions available in our archive at www.uncork.biz/archive.aspx)


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